Castelnau Library is one of four places where residents can collect a free Warm Home Pack from 9 November, while stocks last. The packs are for people who received a letter from Richmond Council and cannot get to its winter support event at York House, Twickenham, on Friday 6 November, between 1pm and 7pm.
Packs hold a choice of draught-proofing materials, radiator foil, LED light bulbs and water-saving devices. The council says together they could save a household of four up to £250 a year. Anyone without a letter is directed to the event, where advisers from CREW Energy can assess eligibility.
For anyone with a letter who cannot make Twickenham on a Friday afternoon, a library counter in Castelnau saves a trip across the borough, and the saving the council claims makes it worth the walk. Stocks are limited, so go early.
- Residents who received a council letter but cannot attend the event can collect a Warm Home Pack from Castelnau Library (among other sites) from 9 November while stocks last.
- The event is on Friday 6 November, 1pm to 7pm, at The Salon, York House, Twickenham.
- Packs contain draught-proofing, radiator foil, LED bulbs and water-saving devices, which could save a household of four up to £250 a year.
- Residents without a letter can have eligibility assessed by CREW Energy advisers at the event.
Every factual claim in this story is linked to the evidence behind it. Where the newsroom has added judgement or framing, it is listed separately. Sources accessed 30 October 2026.
- www.richmond.gov.uk/news/winter_support_event_offers_advice_and_warm_home_packs_ (council_statement)
Claim by claim (4 facts, 2 editorial judgements)
- Residents who received a council letter but cannot attend the event can collect a Warm Home Pack from Castelnau Library (among other sites) from 9 November while stocks last. — council_statement, 2026-10-27“If you have received a Council letter but cannot attend the event, you can collect a Warm Home Pack from Twickenham Civic Centre Reception, Hampton Library, Whitton Library or Castelnau Library from 9”
- The event is on Friday 6 November, 1pm to 7pm, at The Salon, York House, Twickenham. — council_statement, 2026-10-27“When: Friday 6 November - visit anytime between 1pm and 7pmWhere: The Salon, York House, Twickenham”
- Packs contain draught-proofing, radiator foil, LED bulbs and water-saving devices, which could save a household of four up to £250 a year. — council_statement, 2026-10-27“Packs contain a choice of practical energy-saving items, including draught-proofing materials, radiator foil, LED light bulbs and water-saving devices. Combined, these items could save a household of ”
- Residents without a letter can have eligibility assessed by CREW Energy advisers at the event. — council_statement, 2026-10-27“If you have not received a letter, CREW Energy’s advisers can assess your eligibility for a Warm Home Pack at the event.”
- Judgement: A local collection point saves a trip across the borough and is worth it for the potential saving; stock is limited so going early makes sense.
- Judgement: The council has not said how many packs each library will hold.
Photograph: Dr Neil Clifton, CC BY-SA 2.0 · source · licence
